Frequently Asked Questions

  • AbleMed Company Profile
  • AbleMed Production and Quality Management
  • AbleMed Quotation and Delivery
  • Endoscope and Medical Robot Parts
  • The parts sterilized by H2O2-LTP do not fade
  • What is ABLEMED's background and qualifications?

    ABLEMED was formally established in 2021 and is affiliated to KANOU GROUP established in 2005. Backed by the group, it has been providing precision parts processing technology and management experience for customers in Japan, Europe and the United States for 18 years. It is an enterprise with 50 technical patents and China's national high-tech certification. We passed the ISO13485 medical industry quality management system in 2022, and are committed to providing customized processing of parts of various varieties and small batches for customers in the medical equipment industry.

    What products can ABLEMED provide? What is the main application?

    ABLEMED provides customized parts processing services of various varieties and small batches for customers in the high-end medical equipment industry. We provide parts made of titanium alloy, aluminum alloy, stainless steel, PEEK, glass and other materials through 5-axis machining, CNC machining, combined turning and milling machining, precision injection molding, precision stamping and other manufacturing processes. At present, the products are mainly used in the core parts of medical endoscopes, medical robots, ventilators, and ECG monitoring equipment, etc.

    Through what channels can we learn about AbleMed?

    If you happen to have a trip to Guangdong, China in the near future, you can contact us to visit our enterprises and factories, or you can go to our offices in Japan, Vietnam and Singapore. In addition, you can also get to know us through our Chinese website, international website and Japanese website, and we have a complete display window. In China: WeChat official account (ABLEMED), official website Douyin (possibly medical), official website Weibo (possibly medical equipment parts), etc.; internationally: TIK TOK (ablemedicaldevice/ablemedicaldevice.jp), Facebook (Ablemed), Twitter (Able Medical Device Parts), Instagram (able medical device parts), Linkedin (Able Medical Device Parts).

    What are the benefits of having all medical device parts produced by AbleMed?

    One-stop service: By handing over all medical equipment parts to our company for production, customers will be able to obtain one-stop service without having to communicate with many companies of different product types, which is more convenient and efficient.

    Quality control: May Medical manages factories and selects suppliers in accordance with the requirements of the ISO13485 system. We will use an independent quality management team to conduct strict quality control over the entire production process to ensure product quality.

    Cost-effectiveness: Medical equipment parts are multi-variety and small-batch, and they are purchased scattered from multiple suppliers. The business and management costs are high, which is not conducive to procurement cost control. A medical professional team may integrate the most suitable suppliers to provide the best cost solution to help customers achieve higher cost-effectiveness

  • What is ABLEMED's manufacturing process?

    ABLEMED provides one-stop services from raw material procurement, processing and manufacturing, surface treatment, assembly and commissioning, testing and packaging, customs declaration and export. Customers only need to provide product design drawings or actual products, and our business and technical teams will start from the quotation stage to provide industry-leading solutions.

    We have a special manufacturing process for each part that the customer entrusts us to produce, and these quality management documents can be provided to the customer.

    How does ABLEMED guarantee quality and customer service?

    Possibility Medical complies with the quality management requirements of ISO13485, and at the same time strictly implements the requirements made by customers on drawings or technical specifications. Purchasing raw materials from formal channels or channels designated by customers, strictly inspecting incoming materials, and not using bad materials. Each process of the products produced is processed and inspected in strict accordance with the technical instructions. Products that do not meet the standards will be strictly managed so that they do not flow into the customer's production line or market.

    The sales department serves as a window for customer service. We provide customers with multiple online communication channels such as telephone, WhatsApp, E-Mail, WeChat, QQ, etc. Any questions or complaints from customers can be responded within 12 hours.

    Does AbleMed have a five-axis machine to produce high precision parts?

    We are equipped with the OKUMA 5-axis machining center from Japan, as well as MAZAK vertical machining center, BROTHER, FANUC drilling and tapping machine, TASUKAWA turning and milling compound machine, OKAMOTO flat bed and other precision machining equipment. More than 90% of our equipment is imported from Japan, giving us the flexibility to handle your custom parts, whether simple or highly complex.

    Who is in charge of my project?

    Each project is assigned a Technical Sales Manager and a Lead Project Engineer who will be responsible from project initiation to parts delivery.

    How do I know my design will be kept private? (Confidentiality Agreement)

    AbleMed relies on our reputation of cooperating with many well-known brands in the industry for many years, we always keep customer information confidential, and formulate strict policies in our factory, we will sign non-disclosure agreements with customers who need it.

  • What are ABLEMED's payment and refund terms in relation to orders?

    ABLEMED is a business model based on OEM and supplemented by ODM. Most of the products are manufactured according to the customer's drawings or samples. In principle, there will be no design costs (including molds and tooling fixtures). When there are additional design costs, Will definitely report and communicate to customers in advance.

    We can provide EXW, FOB, DDP, DDU and other international trade methods, and any product price terms will be displayed to customers in detail. Our principle is not to allow customers to pay any fees that have not been communicated and acknowledged in advance.

    If the customer has a request for the refund agreement, it may be triggered by the terms agreed by both parties, we will arrange the refund according to the requirements, and we are willing to write these contents into the cooperation agreement.

    What is the lead time for ABLEMED?

    ABLEMED provides customers with customized processing of non-standard medical equipment parts. In the early stage of order information processing, it will learn about the technical and quality requirements of the products from customers in detail. Usually, this time is controlled within 2 working days. The delivery time of the product depends on the product requirements. Usually, when the mold needs to be made, the delivery time is 4-6 weeks. For projects that do not require molds or projects that already have molds, the lead time is 2-3 weeks. (Corresponding to urgent projects is also the advantage of possible medical treatment. We will integrate excellent supply chain resources to assist customers in overcoming urgent projects. Welcome to communicate and negotiate with us.

    What is your MOQ?

    AbleMed has no minimum order quantity requirements. Our services can support you from one-off prototypes all the way to mid-volume and high-volume production.

  • What endoscopic and robotic parts can AbleMed produce?

    AbleMed is very good at processing tiny high-precision parts, and has rich experience in processing parts for endoscopes, medical robots, and surgical robots. Parts such as robotic arms, surgical instruments, pliers, scissors, joints, gears, and joint nuts used in consoles can be processed for robots. The endoscope parts we process are mainly used in endoscope tips, lens components, operating parts, housings, fastening connections, imaging systems, lenses, and interventional instruments.

    What are the best manufacturing processes for endoscope and medical robotic parts?

    Endoscopes and medical robots are made up of many parts that may be manufactured using different methods such as CNC machining, 3D printing, and injection molding. The actual manufacturing process depends on your budget, design, production quantity, etc.

    What are the advantages of choosing CNC to manufacture parts?

    The material compatibility of CNC machining is high, and almost all engineering plastics and metal materials can be processed. It is very suitable for the manufacture of complex shape parts with strict tolerances, and can ensure the consistency of prototype parts and mass production parts. In addition, with high dimensional stability, high machining accuracy and high repeatability, CNC machined parts are far superior to 3D printed parts in terms of accuracy, strength, surface finish and material availability.

    How to choose materials for endoscope and medical robot parts?

    The specific material should depend on the use and requirements of the part. In addition to considering the product function and performance requirements, factors such as biocompatibility, weight and cost of the material should also be considered. Most of the most commonly used materials are stainless steel, which is characterized by corrosion resistance, Anti-oxidation, high strength and easy to clean, in addition to titanium alloys, engineering plastics and bioceramics.

  • What surface treatment process does AbleMed employ to ensure that the parts do not fade after sterilization?

    We perform anodizing on the parts using a professional formulation of electrolyte. This is a leading medical-grade anodizing process domestically, and it undergoes testing with specialized sterilization equipment to ensure the parts are suitable for hydrogen peroxide low-temperature plasma sterilization environments.

    What material and color do you use for your anodizing?

    The most commonly used materials are aluminum: A5052, A6061, A6063, followed by some parts made of titanium alloy. Available colors include glossy black, matte black, transparent natural, and antique bronze. Other materials and colors are also under continuous testing.

    How do you ensure that your parts do not fade after hydrogen peroxide low-temperature plasma sterilization?

    We have been providing products to multiple medical brands for a long time. Additionally, we have conducted professional simulated testing on parts using hydrogen peroxide low-temperature plasma sterilizers. After rigorous testing, we have confirmed the processes, materials, and colors that passed the tests. Detailed experimental data has been recorded, and you can contact us to obtain the test reports.

    What type of equipment do you use for plasma sterilization testing?

    The name of the testing equipment is SQ-DZ 130 hydrogen peroxide low-temperature plasma sterilizer.

    What are your requirements for various experiments?

    Hydrogen peroxide concentration: 58%60%; Capsule specifications: Individual capsule capacity ≥3ml, with a total of 12 capsules per cartridge; Operating temperature: 45°C60°C; Sterilization time: Rapid sterilization ≤30min, enhanced sterilization ≤50min, lumen sterilization ≤60min; Power requirement: 4.8KVA; Ambient temperature: 10~40°C; Relative humidity: Not exceeding 80%; Vacuum pump: Utilizes a high vacuum and H2O2 corrosion-resistant rotary vane vacuum pump, with an ultimate vacuum of up to 0.01Pa; Air filter: Filtration precision ≤0.22um.

    How were the results of your experiments?

    After testing, we ultimately determined that antique bronze, glossy black, silver (transparent/natural), exhibit no color difference before and after sterilization, and do not undergo fading.

Can’t find the answer you’re looking for? Send us an email at linna@ablemedicaldevice.comfor an answer.

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